Term and Conditions

1. Introduction

Welcome to Drakes Shop at sleekmensfashion.com. These Terms & Conditions govern your access to and use of our website and services. By accessing our site or making a purchase, you agree to be bound by these terms, which reflect our commitment to quality and service excellence in sartorial craftsmanship.

2. Our Customers

Drakes Shop caters to discerning gentlemen who appreciate traditional craftsmanship in menswear, including our signature hand-rolled grenadine ties, premium cashmere knitwear, and refined formal footwear. Our products are designed for those who value attention to detail and timeless style.

3. User Obligations

3.1 Account Responsibility

When creating an account, you must provide accurate information and maintain the confidentiality of your credentials. You are responsible for all activities under your account.

3.2 Prohibited Conduct

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Submit false information in orders or returns
• Resell our products without authorization
• Damage the reputation of Drakes Shop through misuse of our services

4. Products & Services

4.1 Product Descriptions

We take pride in accurately representing our handcrafted accessories and clothing. However, slight variations may occur in:

• Color reproduction due to monitor differences
• Texture of natural materials like cashmere and cotton
• Hand-rolled finishes on ties and accessories

4.2 Availability

Our small-batch production means some items (particularly grenadine ties and chore jackets) may have limited availability. We reserve the right to cancel orders for out-of-stock items.

4.3 Hygiene Considerations

For health reasons, we cannot accept returns on:

• Footwear showing signs of wear
• Hats without protective linings intact

5. Orders & Payment

5.1 Order Process

Orders are processed within 1-2 business days from our Liverpool atelier (3 days during peak seasons). Your order confirmation represents our acceptance of your offer to purchase.

5.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are processed in GBP. International customers may incur currency conversion fees.

5.3 Shipping

We offer:

• Standard Shipping (£12.95): DHL/FedEx, 10-15 business days
• Free Shipping (Orders over £50): EMS, 15-25 business days

Delivery times exclude customs processing. We currently cannot ship to certain Asian countries and remote regions.

6. Returns & Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery for items in:

• Original, unworn condition
• With all tags attached
• In original packaging
• With proof of purchase

6.2 Return Process

Contact us at [email protected] within 15 days to initiate returns. Return shipping is at customer’s expense unless the item is defective or incorrect.

6.3 Refunds

Refunds are processed within 5 business days of receiving your return. Original shipping costs are non-refundable.

7. Intellectual Property

All content on our site, including:

• Product designs (particularly our patterned ties and outerwear)
• Photography
• Branding elements
• Written content

are the property of Drakes Shop and protected by intellectual property laws. Unauthorized use is prohibited.

8. Liability Limitations

8.1 Product Use

Drakes Shop is not liable for:

• Wear and tear from improper care of delicate materials like cashmere and silk
• Personal injury from product misuse
• Color transfer from dark fabrics

8.2 Website Operation

We strive to maintain uninterrupted service but cannot guarantee our site will always be available or error-free.

9. Governing Law

These terms are governed by English law. Any disputes shall be resolved in the courts of England and Wales.

10. Contact Information

Drakes Shop
40 Ranelagh St
Liverpool, GB L1X 2JJ
Email: [email protected]
Phone: +44 (0)20 7946 0958 (UK business hours)

11. Policy Updates

We may update these terms periodically. Continued use of our site constitutes acceptance of any changes.